Quote:
Originally Posted by Raekwon
No updates. It is weird that I can ping every workstation in that office from my office but can't ping the copier. At the same time I can ping the copier from a workstation in that office. Must be a something in the switch and seeing as I don't have access I have to leave it up to head office.
Considering this has been an issue for about 7 months now I'm guessing only another 3 or 4 before they actually resolve the problem
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It's the netmask on the printer, I'm tellin ya...
Incorrect Subnet Mask: If a network uses a subnet mask other than the default mask for its address class, and a client is still configured with the default subnet mask for the address class, communication will fail to some nearby networks but not to distant ones. As an example, if you create four subnets (such as in the subnetting example) but use the incorrect subnet mask of 255.255.255.0 in your TCP/IP configuration, hosts will not be able to determine that some computers are on different subnets than their own. When this happens, packets destined for hosts on different physical networks that are part of the same Class C address will not be sent to a default gateway for delivery. A common symptom of this is when a computer can communicate with hosts that are on its local network and can talk to all remote networks except those that are nearby and have the same class A, B, or C address. To fix this problem, just enter the correct subnet mask in the TCP/IP configuration for that host.