Probably have redundant and/or messed up routes setup in the routing tables. My first thought was that there was a loop, but you'd be seeing more problems than being able to access the printer.
This is a hard question to solve without having more knowledge of the network.
On a side note, how do you guys find Allstream? How is their support? We use them for one product and we are far from pleased with their tech support, product knowledge and communication.
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