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ruddstud · 06-09-2010, 11:33 AM

Just wondering what I should do...

I called our bank yesterday to let them know that NO funds have been coming out of our account for our sons RESP. We spent 3 hours at the bank 4 months ago signing paperwork, choosing a mutual fund, handing over all of his $ (approx $2500 in cash and cheques) and being told that all the paperwork would follow. Its been almost 5 months and we have no paperwork other than a few handouts that the lady gave us when we left the bank. The kicker is..... I called the bank to talk to the advisor about the fact that NO money has been coming out of our account for his RESP and I was told that she is on a "break" of some sort and that they cannot contact her. The branch manager looked for a paper work trail and it cannot be located. THERE IS NO RESP, account, or even a file for my son. Its as though we never came in and all of HIS savings is missing..... What should we do????

06-09-2010, 11:33 AM	#1
ruddstud Scoring Winger Join Date: May 2006 Exp:	Bank lost paperwork and RESP funds Just wondering what I should do... I called our bank yesterday to let them know that NO funds have been coming out of our account for our sons RESP. We spent 3 hours at the bank 4 months ago signing paperwork, choosing a mutual fund, handing over all of his $ (approx $2500 in cash and cheques) and being told that all the paperwork would follow. Its been almost 5 months and we have no paperwork other than a few handouts that the lady gave us when we left the bank. The kicker is..... I called the bank to talk to the advisor about the fact that NO money has been coming out of our account for his RESP and I was told that she is on a "break" of some sort and that they cannot contact her. The branch manager looked for a paper work trail and it cannot be located. THERE IS NO RESP, account, or even a file for my son. Its as though we never came in and all of HIS savings is missing..... What should we do????