Thanks for the feedback guys, and your suggestions to make a stink about it are pretty much what I'll be doing - I'm not going to be paying a dime, and "concessions" aren't good enough. I fully expect to solve this though, I don't expect them to put up much of a fight. I don't want it to turn nasty by any means if it doesn't have to.
And for those wondering, it's a German company. You can draw your own conclusions.
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