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Originally Posted by Azure
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I've tried 1and1 twice now - both times I've had to stop after a month and switch to a host who actually knows what they are doing. Both VPS plans were terribly configured and support was brutal. I was looking for LAMP hosting - I've heard they are decent at the Microsoft stack.
Same experience with Media Temple (shared host - their grid service is AWFUL). Their VPS service, on the other hand, is very nice.
For simple, cheap and reliable shared web hosting my first choice is
Dreamhost. I've got a promo code that will apparently knock 50$ off the first year of hosting as well in case anyone needs it (code is "CHEESE").
For VPS, my main provider is
Steadfast. Honestly, I think they respond to their email support faster then their phone support - never had an issue last longer then 5 hours. Highly recommend them.