Back billing by Direct $#@$##* energy
So my friend generally gets the bill, and Direct Energy is usually around 150-200 for the condo townhouse (is that normal not sure) So she calls and finds out this months bills and it ends up being $1960, as they had adjusted from estimated to readings!
From what I've tried to find it seems like the normal law in most provinces is they have to check the meter every 3-6 months, and this amount they are trying to get them to back pay is from October 2007. After calling and letting them know it's a load of crap to try and get someone to backpay, and spouting about the media, government (yay alberta :/) and legal possible Class action needless to say they changed their tone. I'm just wondering what legal recourse there may be as it seems to be a grey area. Thanks for any help, this person is really desperate, it could put them out on the street!
Last edited by LIP MAN; 05-19-2010 at 07:13 PM.
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