The funny thing about biases is that they only become apparent when they are in conflict with our own. Often, they have little in common with the facts or the truth, but hey, perception is reality, right?
In my little bubble, there is room for a tax payer supported national broadcaster but it's not my only source of news and information. IMO, the fact that they are looking at their procedures and practices in an effort to improve the service they provide to all Canadians should be applauded. I'm not convinced a private, corporate entity would do the same if it in any way had a negative impact on it's balance sheet.
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