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Heaton · 05-11-2010, 07:32 AM

Have had Vista for over two years now with no problems. I should probably upgrade but have been really lazy about it. Over the past week my computer has blue screened twice and both happened after downloading and installing a new version of two different applications. First I downloaded a new version of Malware Bytes and it blue screened. Today I downloaded the new version of itunes and it happened again.

I ran check disk and ran both virus scans and everything came back fine. I usually defrag twice a month and keep my computer running pretty healthy.

Any ideas?

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini051010-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: 0000000000000078
BCP2: 000000000000000C
BCP3: 0000000000000001
BCP4: FFFFF80001C6F8AA
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 58dde14f-0671-4dd9-a7c5-bf2b9df99782

I'm not sure what to google.

05-11-2010, 07:32 AM	#1
Heaton Powerplay Quarterback Join Date: Apr 2004 Location: Rochester Hills, MI Exp:	Vista blue screen after software updates Have had Vista for over two years now with no problems. I should probably upgrade but have been really lazy about it. Over the past week my computer has blue screened twice and both happened after downloading and installing a new version of two different applications. First I downloaded a new version of Malware Bytes and it blue screened. Today I downloaded the new version of itunes and it happened again. I ran check disk and ran both virus scans and everything came back fine. I usually defrag twice a month and keep my computer running pretty healthy. Any ideas? Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini051010-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: a BCP1: 0000000000000078 BCP2: 000000000000000C BCP3: 0000000000000001 BCP4: FFFFF80001C6F8AA OS Version: 6_0_6002 Service Pack: 2_0 Product: 768_1 Server information: 58dde14f-0671-4dd9-a7c5-bf2b9df99782 I'm not sure what to google.