Quote:
Originally Posted by WilsonFourTwo
I met with the nice banker lady on Friday to liquidate a couple of (high volatility) Mutuals, with an eye on using the cash for some specific dividend investing. She couldn't do it because Toronto had closed.....fair enough, it'll happen on Monday I'm told.
Fast forward to 45 minutes ago.....I get a phone call to confirm that I'd like to proceed as we had discussed. WTF happened to doing it on Monday? Lost upwards of a grand because she didn't click a couple of buttons for four days.....argh!
Cripes.....I even lose money making smart moves.
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Seems you would have cause for a complaint and maybe a make-up here. Can you prove that instructions were given? Maybe you have a copy of the signed form? Trades are supposed to be placed immediately - no delay. PM me if you want advice on taking this forward, assuming you did give definite instructions. I don't mind drop kicking a bank.