We had a problem here in town with a guy that wanted to manage his DVR server over the internet. Had cameras up at a car wash he owned, set up remote configuration on the DVR server, but couldn't get into it. Called Telus about the bridge mode and they said it shouldn't be a problem without it. No need to configure the router. The modem/router had no port forwarding feature, nor did it have a DMZ. So obviously it wouldn't work. Called Telus and they, again....said it shouldn't be an issue. Even told them there was no port forwarding or DMZ feature on the modem/router they were using, and the tech guy STILL said it should work WITHOUT those features.
Ended up just buying an ADSL modem without the router feature. Telus had to approve the MAC address of the modem though, which is another headache. Works fine now.
Admittedly the Telus tech guy confused me today. I even explained the situation with the DVR server and he STILL said it shouldn't have been a problem. I've dealt with this before, and came to the same conclusion. One would need to setup port forwarding on the router/modem or use the DMZ.
I can't help it if I ask a Telus tech guy and he tells me it should work.
