Quote:
Originally Posted by Hack&Lube
That's a brilliant strategy. 90% of passengers would never know the difference. They just accept the given flight time and they can chalk it up to weather, differnet planes, weight, fuel, etc. and only actual pilots or real frequent flyers would know. Then why they actually hit the real flight-time, they announce it as "we're lucky today! we're going to be early!".
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I have suspected that's what the airlines have been doing for a while. Classic marketing : under-promise and over-deliver. Beats the opposite every time, even if the end result is identical.