Quote:
Originally Posted by Tyler
True, but shouldn't the time that passed be irrelevant though? Whether it was a week or seven months after, the rim has been used and can't be re-sold as a new part to any future customers.
I have a receipt and a sign-off by the service department that the proper part was installed - and it wasn't. The dealership goofed up and I have all the essential paperwork and proof to show them that they were in the wrong.
Crappy situation! New rims aren't cheap  |
I'd say time passed is critically relevant, what can they do with one single, used rim.
I think its factual to say they screwed up, it's also factual to say that you did as well. Sorry, if I was a 3rd party moderator here I'd probably say you aren't entitled to a free replacement given the time passed.
Unless you can show that they promised you one thing and gave you something else I don't see that the dealership has to do anything here.
They offered you a service and for several months you accepted the offer ... just a tough one i think.