Cable is far superior in everything. Speed, quality...
But I'm having a field day with their Support and billing. I'm on the student plan where I pay $200 for the school year. Sometime in december a guy calls me about a promotion of $10 for basic cable. I do it, working out pretty well until I get my bill. It's over 60 dollars/month... I talk to one of the guys there and I tell him my bill is not right. He talks to me like I'm ######ed and walks me step by step like 5 times over, I tell him it still does not make sense. He sighs in frustration and transfers me to someone else (he's a big dick). I talk to this other women from billing this time. She's even worse... I can barely understand her, she talks to herself so I'm not sure if she's talking to me or to herself. Sometimes she talks and pauses so I think she's asking me a question and I say Pardon me? She then goes to say 'I wasn't talking to you'. Like wow... why the hostility. We go through the bill over and over again... what is there not to get?
I paid for internet for the school year... and so I paid for the $10 cable and should only be paying that... not the $60/month. I explained it multiple times, and she gave me multiple answers... which make no sense at all. Over an hour and we didn't solve anything. Asked to speak to the supervisor and got put on hold for 15 minutes only to be told 'there's no one here!' FFFFF I hate shaw right now, but they're the only provider that offers me a good deal.
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