I took Skyservice to Dominican Republic and back. As we were sitting in their outdoor airport waiting to board, and watching our luggage load, the side of the plane all of a sudden was covered in flames about 40 feet high. They made us sit in the airport for 6 hours while they took pictures of the plane and sent them to Toronto to confirm it was ok for the plane to fly. No offer to take another flight or put us up somewhere. We took off at 4 am. Called them to see about some kind of credit for the inconvenience and they said they didnt offer credits for that situation and it was out of their hands. That was 8 years ago and when we vacation 1-2 a year we make sure we dont use them. No explanation as to why the side of the plane was on fire.
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