Quote:
Originally Posted by HOOT
Actually you are the only one who thinks a company 'sucks'. I don't think Shaw sucks, I just think they are average in everything they do when it comes to television service. If I wanted average television with great customer service I would be with Shaw. I just choose to have great television and average customer service. Goes back to what I was asking before...why do Shaw customers have to phone CS so much that they need to have such friendly service? I NEVER have to phone into Bell.
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Quote:
Originally Posted by HOOT
Retentions once gave me a free 9242, not a rental but outright own one.
If you know how to deal with people they are easy.
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So if you "NEVER" have needed to call into them where did you learn "how to deal" with them and how did you end you speaking to retentions?
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