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Old 02-26-2010, 03:10 PM   #52
Bobblehead
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Quote:
Originally Posted by HOOT View Post
Actually you are the only one who thinks a company 'sucks'. I don't think Shaw sucks, I just think they are average in everything they do when it comes to television service. If I wanted average television with great customer service I would be with Shaw. I just choose to have great television and average customer service. Goes back to what I was asking before...why do Shaw customers have to phone CS so much that they need to have such friendly service? I NEVER have to phone into Bell.
Quote:
Originally Posted by HOOT View Post
Retentions once gave me a free 9242, not a rental but outright own one.

If you know how to deal with people they are easy.
So if you "NEVER" have needed to call into them where did you learn "how to deal" with them and how did you end you speaking to retentions?
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