There was an article in Friday's Herald about them changing their billing system in Feb 09 and the probelms its caused since then.
We havent had a water bill in about 10 months now. We hadnt had a gas bill dor about six months and when it finally came it was messed up. And since then, every month they charge us the fixed rate when were supposed to be on floating. Every month we have to call to get it re-adjusted and they say were back on floating and then the bill comes and its the fixed rate. FCKKKKK.
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