They are idiots. I have had an account with them for 10 years and all of a sudden they stopped billing me. A couple months go by before I notice I had not paid the bill so I call them. They said it would take 3 months to generate a new billing and even then they didnt seem very interested in fixing the problem. It took me 3 phone calls and an email to get them to take some action. So my last payment was January, the next time I get a bill is August. What the H kind of a company do you have to beg to make a payment. Anyway, I continued to pay my account online without a bill and then one day in August I get 8 bills in one day. I continually asked for a supervisor but I think they just handed the phone to the janitor walking by......Morons...
|