Quote:
Originally Posted by GirlySports
In this scenario.
1. Girl A takes more breaks, is on the phone more and still completes more work than Girl B
2. not yet
3. nope
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OK.....interesting. Now I can't help but wonder if you've got "1 Good and 1 Bad Employee" or "1 Good and 1 All-Star Employee". Definitely have different approaches. (Note: I am completely ignoring things like attitude, team-fit, etc for the time being)
If "Girl B" wasn't being compared to anyone else, would her current level of productivity be considered acceptable/good?
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EDIT
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Awesome - so "Girl B" is of quality in and of herself. In this scenario you've got an All-Star in the making (Girl A), you're a VERY lucky boss.
My plan would be (in broad strokes):
1. Not change a thing with "Girl B" for now. It ain't broke, don't fix it.
2. Try to identify if there are tangible reasons (beyond simply keyboarding skills) that make "Girl A" so much more productive. Has she found some mental shortcuts (shows time management skills), paper flow methods (shows organizational skills), or batch processing (shows critical thinking skills) that have enabled her to be head-and-shoulders above her teammates?
3. Ask "Girl A" what her aspirations are. The very next step, 2 years from now, 5 years from now.
4. Are the reasons discovered in #2 potential springboards to achieve opportunities in #3?