I don't like Pizza Hut. It is salty and their delievry sucks big time especially the one from Braeside branch. A couple of bad experience on their delivery. Twice it took 2 hours to deliver my pizza. At first it happenned, i thought i should give them another chance in a few months. For some reason the order lady forgot to punch in my order. I wouldn't even find out if I didn't call back for status of my pizza. I did order 2 large pizza and some chicken wings (summertime). I was told it will take 40 minutes at the most so I am okay with it. 40 minutes past I called the customer service and asked for the status of my pizza. She called Braeside and manager told her it's on the way. I was told to call back in 20 minutes if it doesn't arrive. 20 minutes past still no pizza so I called again. The same thing manager told her the delivery guy should be in soon. Another 20 minutes still nothing so I called back and was so ticked off. I wasn't angry at the customer service but i was at the manager who keep lying to her. I told the cs lady i need to know if I am getting my pizza at all or that freaking manager or not. She called Braeside and told the manager to stop lying to her and let her know if the pizza is on the way or not. Manager told her they are making the pizza and have it delivered right away. Meanwhile I have 3 kids (2 nephews and their friend) and myself getting hungry. 20 minutes later still nothing so I said forget it and cancel my order. The CS lady apologized and told me if the pizza comes in, i will not get charged. I started looking for something to cook but having difficulty finding something that is not frozen. So at exactly 2 hours and I am about to leave the house to get some Subways, the door bell rang and the pizza guy is there. He told me no charge so I told him you should ask the freaking manager that he owes him at least $10 for the tip that I was supposed to give him. I signed the receipt and wrote a note to the manager that was the worst service I ever got and wrote that he owe the delivery guy $10 for tip. I have never order any pizza from Pizza Hut ever again.
Ilike Nick & Willy's
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