Quote:
Originally Posted by Sowa
They weren't the first to start doing that, but did follow suit. As an Apple fan i see you are willing to pay the extra money for a computer with US based tech support and all that. However, most people complain about talking to India aren't willing to pony up an extra $100-200 to make it happen.
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Wait... Dell ships their sales, customer and tech support to India, and that makes me an Apple fanboy?
I realize you work for the company, so you're obviously biased... but have you ever actually had to phone Dell as a regular customer? I've been dealing with them on both a consumer and business level for almost 15 years now, so believe me when I talk about how frustrating the process has become. I'd gladly cough up an extra $200 to not have to spend the first 30 mins of a tech support call spelling my last name over and over and over and over.
Edit: Anyway, this doesn't need to be a thing. I was just cracking a joke that is probably pretty funny to anyone else who has had to deal with Dell in the recent past. Well, maybe not funny, but at least relatable.