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Peanut · 01-26-2010, 12:46 PM

Long story short, Enmax has been billing me incorrectly for 8 months and as a result has overcharged me by about $400 - $500 (in my approximation). I've called the customer service line numerous times and every time there is a new story as to why the problem is not yet resolved.

Since my bills are wrong and have been for quite some time, I'm asking the wise masses of CP if I have any recourse here? Can I stop paying my Enmax bills without my credit rating getting trashed (and my power turned off), since the bills are incorrect?

This morning I did contact the BBB and the AUC and filed complaints with both of those organizations, so maybe that will get things moving finally.

01-26-2010, 12:46 PM	#1
Peanut First Line Centre Join Date: Oct 2006 Location: Fantasy Island Exp:	Help with a Billing Dispute Long story short, Enmax has been billing me incorrectly for 8 months and as a result has overcharged me by about $400 - $500 (in my approximation). I've called the customer service line numerous times and every time there is a new story as to why the problem is not yet resolved. Since my bills are wrong and have been for quite some time, I'm asking the wise masses of CP if I have any recourse here? Can I stop paying my Enmax bills without my credit rating getting trashed (and my power turned off), since the bills are incorrect? This morning I did contact the BBB and the AUC and filed complaints with both of those organizations, so maybe that will get things moving finally.