Meh.... its Visions. What more would you expect from the scummiest of scummy electronics dealers. One of the better kept secrets as far as Electronics dealers goes is London Drugs. I buy everything there now. They are small enough that you get good one on one service, yet they are big enough they are extremely competitive on price. I have never had an issue with them, yet every single time I have ever dealt with Visions, it has been a sub-par / negative experience.
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