As a parent, if that was my son/daughter, I would welcome help from whatever source, so I find his parent's attitude a little troubling. Therefore, if I were you, I would push them a little, make it more clear that you are worried about him doing harm to himself and that you think he needs help. Maybe they don't want to face the seriousness of the problem and need a push to do so.
I think you should go yourself as well.
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