Quote:
Originally Posted by driveway
As a manager at a restaurant, here's my take on it.
Restaurant Owners collecting portions of tip-out is complete BS, UNLESS the owners are in there busting their humps along with everyone else, in which case it's slightly reasonable, although pretty lame.
If the owners are just taking money out of the tip-pool without doing anything on the floor they are loser idiots who deserve to lose their business, which they will probably do, because they are making it more difficult to attract and keep good staff. I don't know of any servers who would stand for that kind of behavior. It's not standard, it's not appropriate, your friend should make a scene and quit.
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There were rumors at our restaurant that the owners collected tip-out. The owners there were millionaires whom we would see maybe 3 times a year. (They wouldn't even appear at the staff Christmas party). Only a few of us had heard this rumor and if it was true and everybody found out about it, I would predict some ugliness.
But as a manager, do you collect tip-out as well?