Quote:
Originally Posted by ken0042
One of the reasons I prefer to self scan is I can easily see the price come up, and if is different than the shelf price, I can call them on it with the scanning code of practice. |
When I worked retail, a customer once told me about a Canadian law that you have to give the item for free if it scanned at a price different from the shelf price. I assume she meant this code, which my store did not honour. I told her "No. I'll override the price to to the price you said it was on the shelf".
I'm not sure how useful that "code" is. On the one hand, it is frustrating for consumers to deal with incorrectly labeled prices. On the other, there are many cases of customers altering signage, or just plain fabricating lies, and letting them take advantage of practices such as this code is basically letting them get away with theft.