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Old 12-12-2009, 11:01 PM   #1
Russic
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Join Date: Jun 2006
Location: Section 304
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Default An Interesting WiFi Problem

I'm trying to help a friend and I've hit a wall. Hopefully the braintrust of CP can help me crack this problem.

My friend recently bought a MacBook pro and an apple tv. All should be good but her wifi kicks in and out and often has a lengthy process to get back (so I suppose it's more out than in). Regardless, we've been troubleshooting this together and what I was 90% sure the problem was turned out to not be the issue.

As her problems branched to all her devices, I figured the problem was her dlink wireless router (broadcasting 802.11n and secured with WEP). Sorry I don't have a model number but it's just a standard consumer router in the $100 range. I had issues with my dlink on my ps3, so I told her that could very well be the problem. She came over today and brought her laptop and router.

First we ruled out that the computer was at fault by connecting it to my wifi with no problem. Then we hooked in her router and unfortunately everything worked fine there too. It seems to me (via process of elimination) that there is something screwy with her house or Internet connection. Am I missing something obvious here? Did I test everything properly?

She had said that she can plug things into the modem directly and things work fine, although tonight they seem to have stopped working as well. Could it be the signal coming into the house is flawed from the start? Could there be some form of interference at work? She's tried the usual suspects (microwaves, cordless phones etc) but nothing seems to be causing the interuptions.

What am I missing here? Has anybody seen a house that just sucks with signals? Could shaw perhaps come in and run a diagnostic? I'm at the end of my rope and I hope somebody can help us out.

Cheers!

Last edited by Russic; 12-12-2009 at 11:07 PM.
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