And how do they know your controller actually broke in July when you said it did? They're just supposed to take your word for it? By the time you actually bothered to send it off it's warranty was expired.
Plus, 4 months to pack and move? Were you making small load car trips back and forth from Vancouver or something?
Sony was great with me when my PS3 started constantly overheating just 4 months after buying it. I had a new one in a week and a half that's been fine ever since. But, I was under warranty, and cared enough to get my expensive electronics replaced. If you didn't care, why should they?
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