Quote:
Originally Posted by Prototype
My issue with all of this is that I had to inform them that the product was broken, before the warranty expired. As far as I'm concerned, if I'm a few weeks after the warranty sending it in, it shouldn't matter, as it was broken before.
It's not like I called in an issue in hopes I could have taken advantage of the warranty after the fact. It broke in July... regardless when I sent it in.
When did the depot in the NE close down. That's where I went when I had a MiniDisc Player break under warranty.
|
How do they know that the product actually broke? People could call this in all the time before their warranty expires, and then if their product breaks after the period, then they could just send it in.
They don't care about intent, only on what actually happened. As much as I'd like to say to Futureshop, "Hey, I'm planning on buying 2 games and getting the third free this week, but I won't actually buy these until another month from now", they won't honor the coupon after it expries.