So, I have had Shaw come out to my house to look at my cable twice now.
Here is the issue... When I am watching HD tv, my tv freezes on a black screen for a couple of seconds.
One of the Shaw guys said it might be my TV but I call Bull@!# on that.
The "freezing" never happens on regular definition tv, and it also never happens when watching movies.
I am thinking of buying a new HDMI cable but thought I would panel the minds of CP.
Any suggestions besides haveing the meatheads that work at Shaw come out again.
Thanks
So I called Shaw again last night and complained, they are going to be sending a Senior Tech out to my house to try and resolve the problem.
They also said that once the problem is resolved they will be crediting my account as a result of me not receiving the product that I have been paying for (this was the basis of my complaint)
I will post another update once the Tech comes out to my house
Once again Shaw proves that they have excellent custome service, I just wish they would put the same effort into their product so that I wouldn't need such high quality service
