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Knut · 11-04-2009, 12:48 PM

I am going to VENT!!!

I am with Bell. Last year (Oct 31st) I was able to do a hardware upgrade on my account... I went from the PALM Treo to the Blackberry curve 8330.

Since then I have had to send two back. The first in January 2008 with apparent water damage, although I never got it wet, and i went 5 weeks with my old broken down TREO waiting for a replacement. The Replacement lasted until April. When it would no longer charge. I sent that in and received a refurbished phone a week later.

Finally, Nov 1st comes along... my phone will not turn on. I take it into a store, and they confirm it has to be sent in. But, i would have to buy a new one as my original one year manufacturer warranty expired the day before.

I call Bell... they tell me to call RIM... who tells me to call Bell. No one is willing to give my a one-day repreive on my warranty!!! ***** Bell will give me 100 long distance minutes every month for the year (whoop-de-doo!!). Allready talked to 2 supervisors at bell. RIM wouldnt even patch me through to one.

So i figure my options are:

1) Buy out of my contract (400) and sign up with a different carrier .

2) Buy a new phone from Best buy or future-shop and get a longer warranty

or

3) Buy a third party phone and get them to link it.

Any thoughts on other options ?

11-04-2009, 12:48 PM	#1
Knut Join Date: Oct 2002 Exp:	** Mobile Carriers I am going to VENT!!! I am with Bell. Last year (Oct 31st) I was able to do a hardware upgrade on my account... I went from the PALM Treo to the Blackberry curve 8330. Since then I have had to send two back. The first in January 2008 with apparent water damage, although I never got it wet, and i went 5 weeks with my old broken down TREO waiting for a replacement. The Replacement lasted until April. When it would no longer charge. I sent that in and received a refurbished phone a week later. Finally, Nov 1st comes along... my phone will not turn on. I take it into a store, and they confirm it has to be sent in. But, i would have to buy a new one as my original one year manufacturer warranty expired the day before. I call Bell... they tell me to call RIM... who tells me to call Bell. No one is willing to give my a one-day repreive on my warranty!!! *** Bell will give me 100 long distance minutes every month for the year (whoop-de-doo!!). Allready talked to 2 supervisors at bell. RIM wouldnt even patch me through to one. So i figure my options are: 1) Buy out of my contract (400) and sign up with a different carrier . 2) Buy a new phone from Best buy or future-shop and get a longer warranty or 3) Buy a third party phone and get them to link it. Any thoughts on other options ?