[driveway]

Heads up to anyone trying to book or change a flight with West Jet right now, they're implementing a new booking system and their website is down - there's just a message telling you to call them.

Also, having spoken to a source inside the call centre, hold times are ridiculous and frequently callers are getting bounced around from person to person.

And, just for good measure, they are not doing ANY standby at the moment. No idea when this is going to end.