Uhaul did the same thing to me. Except I knew about the reputation beforehand, so I asked what I could do to 'guarantee' the reservation. Their answer was Tim's coffee and doughnuts. I brought enough for everyone the day before, and tea for the manager the day of. Of course they had no truck for me, even with all the bribes and even though I WAS FIRST IN LINE THAT MORNING. Somehow they had vehicles available for everyone behind me in line. I raised a real stink and did manage to get a vehicle, but it was very close to being a no show. And I had to be out of my place because the purchaser was taking possession in a day or so. I had to convince them to rent me one, and bump the last person. It is crazy how bad their system works.
Can anyone sue them?
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