Tell them (using strong language) that they will have a truck for you, if they don't have one of their own available, that you expect them to find you a different one, even if that means that they have to rent one from somewhere else, so they can rent it to you.
Either that, or find a different truck using the phone book, then invoice U-haul for any difference in price plus your time trying to find a different truck (at $100/hr).
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