View Single Post
Old 09-26-2009, 03:48 PM   #1
morgin
Scoring Winger
 
Join Date: Mar 2009
Exp:
Default Help/Thoughts? (Uhaul and why they suck)

I was supposed to move tomorrow. Have friends lined up to help, and my elevator booked, etc. Made a reservation with U-Haul a while ago, got a confirmed reservation time, got an e-mail confirming the confirmed reservation time, etc. I just spoke with the gentleman at the local uhaul depot who was happy to tell me that "oh, sorry, yeah we don't actually have a truck for you after all tomorrow until late night - all e-mails are sent by the uhaul main office, they dont always tell us they reserved our truck"

So, anyone got any thoughts on where else I might be able to get a truck short notice? I need something in the 14 foot size range.

This blows. U-Haul. Also, when I called the girl at head office, she said "our contract with you is for a truck, it doesnt say we have to abide by any timelines." Here is my e-mail:

Dear Morgan,

This is confirmation that the Utility Dolly, and 14' Moving Van you reserved is scheduled and guaranteed to pickup at 12:00 PM on 09/27/2009 at (***local uhaul location***). This equipment needs to be returned to this same location prior to 11:00 PM on 09/27/2009.

Please contact us if you are unable to pickup your equipment at 12:00 PM on 09/27/2009."

Anyway, thoughts?


morgin is offline   Reply With Quote