Accountable
I had a friend that built with Excel too and said the feedback was very poor, kind of like once you drive the car off the lot we don't know you. Although the house design looked real good.
Three more off this forum to add to my list of people unhappy with their home builders. Maybe an old house is the way to go although I have heard that can be a nightmare too with surprise mold, leaks and cracks. I think owners and builders should be held accountable for a period after purchase.
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