[Art Vandelay]

We built a home with Excel last year. Moved in December.

Overall we are happy with the house, but pretty disappointed in a few things.

Construction process - not once did they offer any information on the progress. We had to call to find out what was going on. We went through the house at least once a week by ourselves (you are supposed to get them to go with you, but the first time we asked, they said they couldn't do it that day, so we just went in by ourselves.) A friend who was building with Shane at the same time had access to their website that provided an update on the construction process (what was going to happen when).

Move in readiness - The day we took possession, they were still finishing the house, and they did not clean up. The house was a mess when we moved in. My wife was less than pleased. Nothing like spending 360K on a house that we have to clean ourselves. All our appliances had dings and required new parts. 10 hardwood boards needed replacement due to scratches or dents, 2 tiles needed to be replaced, the laundry room door was put on incorrectly..... I could go on. Didn't seem to be any quality checks before move in.

Service after moving in - For the first 3 months they were over every week fixing something or coming back to fix something that they said they fixed. There are still things that they haven't totally finished.

Although we are (now) happy with our house, I wouldn't say that the process was enjoyable. I would not recommend buying from Excel.