Quote:
Originally Posted by TheU
no i would suggest telus' strong point is there workers. the problem that the company has had before is bad choices being made up top. also, the new ordering processing system, desktop 1, is very badly programmed. it often crashes, runs very slow, etc. its a web based ordering system that we run on the old internet explorer, if you can believe 
as far as difficulty in getting installers out fast, that's been an issue for a while. we have so many new TTV people signing up, i dont think we were prepared and hired enough installers |
It seems like about half the time I go to the Telus store I have to come back the following day because the "system is down". Seems to happen frequently. Other than that I have had great service, especially with Platinum Perks.