I have no problem with signing another contract, I figured this would be best case scenario. No way Telus is going to replace the phone for me, at least I don't think so. Doubt this model is available anymore so the only way for them to replace the phone is to sell me a new model similar to my phone.
I've only been with Telus with a cell phone for 2 yrs. I have had a land line with them for close to 10 if that makes any difference.
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