Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - Legal question about returning a product to the manufacturer for refund

redforever · 08-28-2009, 09:45 AM

I think the key here is you stated the unit was customized to suit the length of your stairs. Consequently, it will take another consumer with exactly the same specifications as your unit for the manufacturer to resell the unit. Keeping that in mind, the fact they are even considering a refund speaks volumes about their customer service to me.

08-28-2009, 09:45 AM	#8
redforever Franchise Player Join Date: Feb 2006 Exp:	I think the key here is you stated the unit was customized to suit the length of your stairs. Consequently, it will take another consumer with exactly the same specifications as your unit for the manufacturer to resell the unit. Keeping that in mind, the fact they are even considering a refund speaks volumes about their customer service to me.