mine turnaround time was less than a week ... 6 days to be exact... they send me a box , i mailed it back and 6 days later i had a new system. They called me to check details about when they bought it , They told me they couldnt fix it and wanted to send me a reconditioned unite. and i told them i did not want a reconditioned unit.
They kicker her was they send me a new in the retail box system, It was a premium system and I had just bought the core system =) I was happy!
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