Quote:
Originally posted by browna@Aug 26 2004, 10:10 PM
My one and only Uhaul story was my own fault for being so stupid but...
Rented just a cargo van to do some moving for 2 days.
Gassed up before returning it. Brought it back at 10 minutes to 5 on a Sunday. The doors were closed, because they said that their computer systems said 5pm and they had to close down (lazy). They said to slide the keys and the contract under the door and they'd call me with the final bill.
Big mistake.
It would've been cheaper to keep it an extra day. I got a call the next day, and sure enough, they charged me for half a tank of gas, at their exorbenant rates, because they claimed I hadn't filled the tank. Of course, by the time I called, the van I rented "had gone" so there was no way for me to rub their faces in the dashboard so they could get a good look at the gas guage that was full, but they claimed was nowhere near full.
I talked to a "manager" but gave up fairly soon after hearing the exact same words from that person.
Rule: Make sure you get them to look at the gas guage when you return it.....
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I don't know why I read these threads because they just annoy me.
Is it so hard to not be a crook? Is it so hard to not be incompetent?
If it's any consolation Aaron, I will never again use U-Haul because of what you have told me here. Well, also because I once used a storage facility that they were affiliated with and surprisesurprise they totally effed me over as well. My bill had only been paid in full for over a month but the brighteyes behind the counter was a little behind on her paperwork and they had locked my stuff up with their own lock. My old man told them we were going to buy some bolt cutters if they weren't there in 15 minutes and they said "then you will be charged with breaking and entering". Moving is fun enough but dealing with that bunch makes it even better.
The fat dummy showed up about 20 minutes later and opened the door and didn't say sorry but said something along the lines of "I usually don't work on Sunday", as if we were inconveniencing her. Gawdamn gets my blood boiling just thinking about it.
U-Haul Sucks!