Go here, you'll find lots of company, me included and even CSRs admitting Bell are lying liars.
http://www.digitalhome.ca/forum/showthread.php?t=28719
Than go to the retentions thread so you'll be ready to get your discount.
http://www.digitalhome.ca/forum/showthread.php?t=48593
Personally the hardware is about the only reason I stay with Bell but everyone has their own experiences. Oh yeah and the channel I can't get at Shaw along with Centre Ice isn't available here.