They were pretty good. They lost my money, or have no record of it but said it was a common problem with the change over. He said they would "look for it".
I told them that I'd appreciate if they didn't just turn my phone off without contacting me first. He said they would call me if they can't find the $$$.
I think I'm still gonna send a complaint in but I don't think this was the guy to talk to about that. He was pretty helpful. I think it's pretty bush league to assume that your customers aren't paying when you know you are having billing problems.
Anyone know who I should talk to about that? They say they answer all email complaints within 2 days. Maybe I'll try that?
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I PROMISED MESS I WOULDN'T DO THIS
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