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Originally Posted by Displaced Flames fan
I'm at a loss. My computer is infested and I can't get rid of it. Can't even run my anti-spyware/virus programs. System Restore doesn't work.
1. How do I reformat my hard drive?
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**This method is probably the easiest method to get you up and running, but if you can avoid using a system restore disc, that is, you have a real windows install disc I would suggest it. Just follow the directions with that disc, and choose whatever option says format and install***
I assume you are running windows. If so, you probably have a restore disc that came from your computer manufacturer. If you do, stick it in your cd/dvd drive and restart your computer. It will either boot from the cd drive and a screen will come up from your restore disc or just boot normally into windows.
If it boots normally into windows, you need to change your boot order so it comes before your HDD. You do this in your BIOS. To access your BIOS depends on your motherboard, but the basic idea is restart your computer and on the screen somewhere it will say hit <key name> to enter BIOS. Normally it is F1 - F8 or ESC. When this message shows up, hit that key and you will enter the screen to change your BIOS. You might need to reboot one more time and tap the key for it to work.
In your BIOS, look for a menu that says boot order, or boot devices. In that menu, you will be able to alter your boot order. Move the DVD/CD drive above the HDD. Save and Exit the BIOS screen. This should boot your computer from the disc drive and start the system restore.
The system restore disc will guide you through it pretty straightforward.
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2. Will the OS remain or am I going to have to go buy the software that came free on the PC?
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The OS and everything else on the computer will be gone, ensure you back up all (important) files before trying this. Chances are you have a copy of either a restore disc or copy of windows that came with your computer. Even if you do not have this disc, you can recover the product key using
Belarc Advisor and then download the correct version ( via torrent) and use it to install a legit copy.
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3. Is this a stupid course of action?
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No, I format my computer whenever anything goes bad. I would never dream of going more than a year without a clean install on my machine.