Quote:
Originally Posted by browna
Doesn't take too much to wind you up regarding Apple and launching a post entirely made up of sarcasm, does it?
My point was that they could use a much less audicious term for thier support people than "Genuises". And given the poster who I was quoting's issue needing an appointment and then 3 trips to get them to do a relative simple task, not sure if that term is entirely accurate.
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the best part is that when i asked the "Concierge" why they didn't accept appointments by phone because their website sucks, she said "Our system isn't designed for that". so a simple spreadsheet is beyond Apples grasp?
if this ipod bricks again i'm going to warranty it by mail. i'd rather be without it for a few weeks then step foot in that place again