Trouble searching for emails
When I email clients I put their surname into the subject line for ease of tracking. When I search for these emails by last name, they aren't always found. For example, if the name Smith is in the subject line and I search for emails using Smith in the search box, the emails don't come up. Am I doing something wrong? I just did a search this morning and didn't find the email although it is in my inbox. I had to find it manually.
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