Quote:
Originally Posted by Nehkara
Projects are also horribly managed within the AHS. For example, our current system for creating reports for diagnostic imaging procedures (MRI, CT, X-ray, Ultrasound) is called TALK. Before it was brought in, there were no consultations done with the people who would be using it, there was seemingly no research of the available systems that exist that might be better, and it performs so poorly that its introduction had to be delayed for 4 years while it was fixed and then once it was introduced it failed again and had to be delayed another 6 months. It is vastly inferior to the system that came before it and it nearly doubled the workload in my job. The company that makes this software had no previous experience in making any kind of software of this type so it was likely the cheapest and worst option and is incredibly cost-ineffective due to production hours lost.
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I went to see my specialist last month for the results of my MRI and the report wasn't even sent. The assistant had to get on the phone to ask where the hell it was. We then had to wait over an a haf hour for it to be faxed over
