Quote:
Originally Posted by Cowboy89
"Training" for a lot of retail type jobs has been dumbed down to 8-16 hours of watching videos and reading store policies. At most this will cost them like $500 or something. When the service industry moved away from moderately paid, low to medium turnover positions to low paid, high turnover positions they had to skimp on training, ultimately leading to lower customer service but much much much cheaper labor costs.
Safeway for instance doesn't provide any guidance to their cashiers or service clerks on how to bag groceries. A combination of a lack of common sense in today's youth and company policy would be why your bread gets crushed by food cans.
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I worked at Safeway for 2 months while in high school. The training was an absolute joke, consisted of 5 hours of going through ridiculous videos (mostly to do with sexual harassment) and they
insisted on giving me the answers for the final test so that there'd be no delay in getting me on a register. I tried to internalize everything so I'd have some idea what I was doing, but they got angry with me for not going quick enough. Needless to say when I got out there I had absolutely no idea what I was doing. This was the Safeway on Elbow and 4th though, which is a terrible grocery store in most aspects, so this just exacerbated the already terrible training.
A lot of sad people working at that store... my manager would take one of those chickens and take it up on his break and eat the whole thing himself... by himself... everyday.