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This is what I don't get -- they "use their leverage" and everyone bashes them for doing it.
Isn't that what everyone does? Don't we all do what we can do to get our employers to pay us as much as possible? I do.
If the employees are getting "salaries and benefits totally out of line", whose fault is that?
If some guy is getting paid 40 bucks an hour to install a sunroof on a Yukon, what has he done wrong? Someone is (or was) willing to pay him that rate and he takes it.
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Yes, everyone uses their leverage to try to maximize their salaries. Honest employees do it by trying to be the best employee they can be, improving their productivity, enchancing their education, and setting an example for their coworkers to follow. Union workers do it by walking off the job en masse, verbally and physically intimidating their non-union coworkers (and their families!), vandalizing their property, organizing public boycott's of their employer's products, etc.
If I did any of the things some (not all, thankfully) union members do during a strike, I'd be fired immediately --
and rightly so. Union members, on the other hand, are protected and have the power to not only get away with their workplace terrorism but are often rewarded for it when management makes concessions.