I had the Red Ring and it wasn't a smooth process to get it back. It took about 2 months for me to get it and I had to keep calling them again and again to get any info on it. MS really screwed up with the xbox 360, there's no way consumers should be experiencing this kind of failure rate with the product.
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A few weeks after crashing head-first into the boards (denting his helmet and being unable to move for a little while) following a hit from behind by Bob Errey, the Calgary Flames player explains:
"I was like Christ, lying on my back, with my arms outstretched, crucified"
-- Frank Musil - Early January 1994
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